case study

Marketing
Customer Service
Campaign Strategy
Web Design & Development
CRM
Data & Analysis
Customer Service

Communication is the hallmark of a good fan interaction.

That’s why our in-house Customer Service team provides help, info and encouraging words to keep fans updated on their favorite artists. Our experienced staff is knowledgable and prompt, so any fan with a question never has to wait long for an answer.
Marketing

Case Studies

  • Put Fans FIrst
    Give the People What They Want

    + A+ Accreditation rating by the Better Business Bureau

    + Multilingual support

    + Response times within one business day

    + Staff of passionate music lovers are completely invested in providing the best possible customer experience for fans

    + A robust and flexible system allows us to personalize each response by artist and/or brand

    + Globally located customer service team ensures that we provide extended coverage and provide quick responses to fans

    + Well-drilled team quickly adapts to support a variety of promotions and campaigns

case study category

A+ Accreditation rating from the BBB